Privacy Policy

Last updated: 25.05.2026.

Arthurs Attire Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you use our website, arthursattire.com, purchase our products, or otherwise interact with us. We process your personal data in accordance with applicable data protection legislation, including the UK General Data Protection Regulation and the Data Protection Act 2018.

This website is operated by Arthurs Attire Ltd, a company registered in England and Wales with company number 16924483 and registered with Companies House. Arthurs Attire Ltd acts as the data controller in respect of the personal data collected through this website. If you have any queries regarding this privacy policy or how your data is used, you may contact us at hello@arthursattire.com.

We may collect and process personal data that you provide when you register an account, place an order, subscribe to communications, or contact us. This may include your name, email address, telephone number, billing and delivery address, account login details, and transaction history. Payment information is processed securely via third-party payment providers and is not stored directly by us. In addition, when you browse our website, we may automatically collect certain information such as your IP address, device type, browser, approximate location, pages visited, time spent on pages, referral source, and interactions with products or services. Where you contact us, we may retain records of correspondence and customer service interactions. Calls may be recorded for quality, training, and security purposes where applicable.

We use your personal data to fulfil orders, process payments, deliver products, and provide customer support, as this is necessary to perform our contract with you. We may also use your data to improve our website, analyse customer behaviour, maintain security, and prevent fraud, which we consider to be within our legitimate interests. Where you have provided consent, we may use your data to send marketing communications and personalised offers, and you may withdraw this consent at any time. We may also use your information to comply with legal obligations or regulatory requirements.

Your personal data may be shared with carefully selected third parties where necessary to provide our services. These may include payment processors, delivery and courier services, IT and website hosting providers, analytics and marketing partners, and professional advisers. We ensure that any third parties processing your data do so securely and only for the purposes specified. In the event of a business sale or restructuring, your data may be disclosed to prospective buyers or advisers, and we may also disclose information where required by law or for the prevention and detection of crime.

Some of our service providers may process personal data outside the United Kingdom or European Economic Area. Where this occurs, we ensure that appropriate safeguards are in place to protect your data, such as standard contractual clauses or equivalent legal mechanisms.

We retain your personal data only for as long as necessary for the purposes for which it was collected. Account information is retained while your account remains active, transaction data is retained to meet legal and tax obligations, and customer service data is retained until queries are resolved and for a reasonable period thereafter. Marketing data is retained until you withdraw consent. In certain circumstances, we may retain data for longer where required to comply with legal obligations or to resolve disputes.

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, loss, misuse, or disclosure. This includes the use of encryption, secure servers, and restricted access controls. Where you have been provided with login credentials, you are responsible for keeping them confidential.

Under applicable data protection law, you have rights in relation to your personal data, including the right to access, correct, or request deletion of your data, to restrict or object to processing, and to request data portability. Where processing is based on consent, you have the right to withdraw that consent at any time. To exercise any of your rights, you may contact us at hello@arthursattire.com. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office.

Our website may contain links to third-party websites, and we are not responsible for the privacy practices of those sites. We encourage you to review their policies before providing any personal information.

We may update this privacy policy from time to time, and any changes will be published on this page.

Cookie Policy

This Cookie Policy explains what cookies are, how we use them, and how you can control them when using arthursattire.com.

Cookies are small text files that are stored on your device when you visit a website. They help websites function efficiently and improve user experience by remembering preferences and tracking usage patterns. Cookies do not typically contain personal information such as your name, address, or payment details, but they may be linked to other information we hold about you.

We use cookies to ensure that our website functions correctly, to enable essential features such as the shopping basket and checkout process, and to improve the performance and usability of the site. Cookies also allow us to understand how visitors interact with our website by collecting anonymous usage data, which helps us to improve navigation, content, and overall user experience. In addition, cookies may be used to remember your preferences, such as login details or language settings, and to personalise content and advertising based on your browsing behaviour.

Some cookies are set by third-party providers, including analytics and advertising partners, who help us measure the effectiveness of our website and marketing activities. These third parties may collect information about your online activity over time and across different websites.

When you first visit our website, you will be presented with a cookie banner allowing you to accept or manage your preferences. By continuing to use the website, you consent to the use of cookies in accordance with your selected preferences. You can control or delete cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of the website and limit your ability to use certain features, including making purchases.

If you have any questions about our use of cookies, you may contact us at hello@arthursattire.com.